AN INTERNATIONAL NETWORK

Both goals reached

"Working for the Accor group and if possible in Asia": this was the ambition of Clément Boyer, Vatelien class of 2015. His job today? Guest Relations Officer at the So Sofitel Bangkok Hotel in Thailand.


Both goals reached

In a group like Accor, the Experience & Satisfaction Manager is in charge of monitoring customer satisfaction, compliance with protocols and quality control procedures.

This is the job that Clement Boyer has in the SO Sofitel Hotel in Bangkok, Thailand, where he has worked since February, 2016.

“Checking compliance with over 300 standards, meeting clients at key stages in their stay with us, answering comments on the net, processing questionnaires for our client base,” is all a part of his daily fare. He also shares quality indicators with other managers in the hotel in regularly scheduled meetings.

This student, who attended Vatel in France and in the US, started out with a six-month management internship in this hotel, as part of the management training program which allows hotel chains to meet new talents.

“My goal was to stay in the group, and if possible, in Asia”. Both goals reached for this golf enthusiast in the capital of Thailand.

 

OPEN DAYS/STUDENT FAIRS Réunion d'informations FOCUS
What's new in Nimes?
What's new in Nimes?

The Vatel Nimes Hotel has been completely revamped, after a three-year renovation period. The Vatel in Nimes application structure, this four-star hotel is a unique training venue, where students work with real clients every day.

Learn more
Setting luxury as a goal
Setting luxury as a goal

Entering an MBA program after a preparatory year at Vatel, Marie Loyon is specializing in luxury goods management. Her ambition after graduating is to combine luxury and human resources to offer the very best of services.

Learn more
Are hotels, tomorrow’s art galleries?
Are hotels, tomorrow’s art galleries?

Vatel Group is proud to support the 14th edition of the Lyon Contemporary Art Biennial. The occasion to remember that both the hospitality industry and the artistic world are venues of emotions, sharing and cultural exchanges.

Learn more
REVIVEZ LE LIVE DE VATEL SUR CAMPUS CHANNEL :


FIND YOUR COURSE

IN THREE STEPS
Only in a few
Clicks!

GET YOUR EXPERIENCE VALIDATED!
Convert it into a degree and get your career on the fast track with the Validation of Professional Experience (VAE). Vatel proposes 2 RNCP certificates
UNDERGRADUATE High school + 3 equivalence
POSTGRADUATE High school + 5 equivalence

Learn more