With an MBA in International Hotel Management, Agathe Roger is now the Supervisor at the Executive Lounge in the London Marriott Grosvenor Square Hotel, a 5* hotel with 237 rooms. Let's have a look at her success story.
How did you begin to work at the Marriott International in London?
After I graduated from Vatel Bordeaux, I went to Australia for six months to improve my English and it was a good idea. I was a waitress in a Pullman, but I wanted to have a high-responsibility job. Unfortunately, in Australia it’s hard to get one when you only have a vacation-work visa. It was much easier to do this in London. The manager who hired me had studied at Vatel Lyon a few years before, so the Vatel network helped me. I really like working for this large luxury hotel group.
And why ?
And that will allow me to do my next project: going abroad in a city where the sun shines more than it does in London!
What are your missions?
My role is to:
What do you mean exactly by “Making our lounge attractive for our clients with a maximum of innovations?”
We made a lot of changes with the Chef. Especially the diversity of the breakfast buffet, for example. Now each day we propose different dishes. We also change the vegetables: grilled vegetables, mushrooms, etc. And we also change the flavors of our yogurts, our cold-cuts, etc. Our customers really appreciate this diversity.
And in your opinion, how do you motivate colleagues?
It’s important for me to have a good atmosphere in my team. I spend time with them, listen to them when needed. I’ve also put challenges in place with gifts for the person who sells the most cocktails, or the person that our customers mention the most. For instance, the person who sells the most cocktails wins a voucher for two cocktails in one of the trendiest bars in the city.
How do you carry out your team training sessions?
When I start, I explain to them how to do their missions and show them the example. Then I give them a goal, explain why this is necessary and validate a means to measure results together. And after that I support them until they are self-confident and let them do their jobs, helping them if they need it.
How did your education help you in your life and your current job?
It allowed me to acquire all the basics of my current job.
What memories do you keep of Vatel Bordeaux ?
Very good ! Particularly because Mr Christophe Coulomme, the Corporate Relations Director of Vatel Bordeaux helped me a lot to find my internship.
Just 20 years old and Emma has already lived in France, in Germany, in Belgium and in England. She’ll tell us about her international experience with the Marco Polo exchange program from Paris to Brussels.Read more
Emma Lacour, who loves travelling and showing her photos on gastronomy and the French art of hospitality on Instagram, tells us why she decided to study in this field.Read more
Mathilde Corbin, who has taught at Vatel Nimes for the past five years, is an expert in events management and a coach for MBA students in this Specialization.Read more
A green Vatel logo, students waiting on tables, at the cash register and advising clients: it’s evident, we’re at a Vatel Cafe!Read more
To thank them for a year of working together, the Lyon Metropolis in an Awards Ceremony, pays homage to what Vatel Lyon students have accomplished.
Currently, in her 2nd undergraduate year, Océane Pilot has already and repeatedly experienced the power of the alumni network of Vatel Bordeaux. Testimonial.Read more
What do Vatel students do when they are not training or in class? Some, like Maxime Culosse, decide to beef up their resumes.Read more
While the international outreach and mixture of theory and practical application convinced Milo’s parents, it was employability and quick promotions in the hospitality industry that seduced Edouard’s...Read more
Red alert! We found Tokyo, Berlin, Rio, Denver and even "El Professor" in the South of France: they were hidden among the Vatel Nîmes first year students during their orientation weekend in Fréjus! #moneyheistRead more
From Montenegro, Tunisia and India, more than 60 students came to Nimes to do their international internship at the Vatel Hotel.Read more
Food and beverage manager and sommelier at Les Tables Vatel in Bordeaux, Julien Borreil likes to learn and discover.Read more
Accepted at Vatel Nantes, Lou Nguyen ends her admission interview by trying on clothing. By the way though, why wear a uniform and what do students think about this?Read more
Hired even before they received their degrees, the Vatel Lyon class of 2018 has great jobs again this year!Read more
How can students appreciate and retain a theoretical course? With a professor who has worked in this industry and has lots of stories to tell!Read more
You could say that Irene Melero, who speaks Spanish, Italian and French, is an expert in how to learn foreign languages! Let’s have a look at her background and educational philosophy.Read more
Vatel Nimes 4th year students came in second place in the nationwide “Challenges for Youth and Companies” competition. What did they decide to promote? A hotel of course!Read more
Vatel students: your 4th year mission, should you choose to accept it, is the following: drawing up a development strategy to increase Chinese tourism in your city, working closely with the Lyon Metropolis.Read more
A 2010 alumnus, Francois Perraud is now a Financial Controller at the Nantes Radisson Blu. Coming September, he’ll also be a Vatel Nantes faculty member!Read more
Vatel Bordeaux Academic Director Ludovic Glorieux presents his missions and a complete overview of the strengths and challenges for the Vatel Group entity in Gironde.Read more
Who is Isabelle Cassini, a Vatel Nantes professor?Read more
The next Worldwide Hospitality Awards will be held in one month: support the Marco Polo program candidacy by voting here right now!Read more
We wish you all a great academic year and a special welcome to the first class of Vatel Nantes.