NEW JOBS FOR VATELIENS: Jeremie Zeitoun is now Hotel Relations Manager at Egencia (Expedia).
At Expedia since June, 2015, as the Market Associate, Jeremie is going to tell us more about the new types of relationships he has with his partners and his new daily challenges.
“Ever since I was a little kid, I’ve really been touched by everything relating to human relationships. That’s the reason why I did a degree qualifying me to work in summer camps for children - BAFA.
I found out that I really loved organizing events, strategy and making other people happy. So going to Vatel and working in hospitality and tourism was really what I wanted to do.This was a very well-known school, one that people recommended to me.
In addition to that, I liked the concept where theoretical courses were followed by practical work. These were great years and I’ve got lots of fond memories of them.”
“Vatel taught me the codes in our line
of work and transformed me”
“Professional applications taught me the correct gestures and taught me how to excel. For my first year I went to the Hotel de Sers, a five-star luxury hotel on the Champs Elysees. After having spent four months at the Front Desk and in the restaurant, I wanted to stay at that hotel, and I still am in contact with all the team members.
And then I went to Ireland, where I spent four months in the gourmet restaurant of the Adare Manore 5* and after that in the United States for a year, at the Setai Miami Beach, as a Runner and then as the Captain.
In each of these internships, Vatel was not only known, but considered as a benchmark. That’s why I was able to be quickly considered as the team leader and why all the Vatel alumni who worked in the same hotel or in the same city helped me out.”
“I quickly became aware that Vatel was not only a network of different schools, but first and foremost, a network of men and women present all over the world.”
After that I worked in the restaurant of the Parisian palace Plaza Athenee, as the Assistant Restaurant Manager when I was an intern. I then became aware that in the hospitality industry, 550 employees make up one large family.
Then, I changed jobs and started working in the Front Office and Guest Relations in the Hotel Intercontinental Paris Avenue Marceau to have a new experience and to start making strategic decisions. I’d always tried to make my customers happy when they went to my restaurant. And here the only difference was that they were at the hotel.
I always try to wow my customers, to consider each of them as an individual, in order to meet all of their expectations. I try to understand them, to put myself in their shoes, to think about what would make them happy.
Working at the Hotel du Louvre as the Duty Manager and the Guest Relations Manager was a fantastic experience where I learned how to make decisions and be accountable for them.
“After having spent a year at the Hyatt, I was contacted for a job in Expedia’s Parisian branch. I was pretty scared to leave the atmosphere in the hotel while at the same time awfully excited about the strategic dimensions this job would entail. I took my time, met the employees, assessed the opportunity and decided to go for it.
No regrets at all! Each day brings a new challenge and the people surrounding me are all very creative and pro-active. Here I found out how to create partnerships and establish long term relationships with hotels. Now my quest for customer satisfaction is with partners, for whom my hands-on experience really boosts the comprehension of their issues.
My job consists in:
Expedia has a very motivating management style: team work, solidarity, and helping others are what this is all about and this makes us want to excel in everything we do and support all other team members.
I want to continue to keep learning in this company, which is also expanding every single day. My managers trust me and prove this to me every day, as they allow me to take a lot of initiatives.”
Just 20 years old and Emma has already lived in France, in Germany, in Belgium and in England. She’ll tell us about her international experience with the Marco Polo exchange program from Paris to Brussels.Read more
Emma Lacour, who loves travelling and showing her photos on gastronomy and the French art of hospitality on Instagram, tells us why she decided to study in this field.Read more
Mathilde Corbin, who has taught at Vatel Nimes for the past five years, is an expert in events management and a coach for MBA students in this Specialization.Read more
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Currently, in her 2nd undergraduate year, Océane Pilot has already and repeatedly experienced the power of the alumni network of Vatel Bordeaux. Testimonial.Read more
What do Vatel students do when they are not training or in class? Some, like Maxime Culosse, decide to beef up their resumes.Read more
While the international outreach and mixture of theory and practical application convinced Milo’s parents, it was employability and quick promotions in the hospitality industry that seduced Edouard’s...Read more
Red alert! We found Tokyo, Berlin, Rio, Denver and even "El Professor" in the South of France: they were hidden among the Vatel Nîmes first year students during their orientation weekend in Fréjus! #moneyheistRead more
From Montenegro, Tunisia and India, more than 60 students came to Nimes to do their international internship at the Vatel Hotel.Read more
Food and beverage manager and sommelier at Les Tables Vatel in Bordeaux, Julien Borreil likes to learn and discover.Read more
Accepted at Vatel Nantes, Lou Nguyen ends her admission interview by trying on clothing. By the way though, why wear a uniform and what do students think about this?Read more
Hired even before they received their degrees, the Vatel Lyon class of 2018 has great jobs again this year!Read more
How can students appreciate and retain a theoretical course? With a professor who has worked in this industry and has lots of stories to tell!Read more
You could say that Irene Melero, who speaks Spanish, Italian and French, is an expert in how to learn foreign languages! Let’s have a look at her background and educational philosophy.Read more
Vatel Nimes 4th year students came in second place in the nationwide “Challenges for Youth and Companies” competition. What did they decide to promote? A hotel of course!Read more
Vatel students: your 4th year mission, should you choose to accept it, is the following: drawing up a development strategy to increase Chinese tourism in your city, working closely with the Lyon Metropolis.Read more
A 2010 alumnus, Francois Perraud is now a Financial Controller at the Nantes Radisson Blu. Coming September, he’ll also be a Vatel Nantes faculty member!Read more
Vatel Bordeaux Academic Director Ludovic Glorieux presents his missions and a complete overview of the strengths and challenges for the Vatel Group entity in Gironde.Read more
Who is Isabelle Cassini, a Vatel Nantes professor?Read more
The next Worldwide Hospitality Awards will be held in one month: support the Marco Polo program candidacy by voting here right now!Read more
We wish you all a great academic year and a special welcome to the first class of Vatel Nantes.